Responsible Gaming
Gambling Should Be Entertainment
Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. The outcome of every game is determined by chance, and the house always has a mathematical edge. Play only with money you can afford to lose, and never gamble with funds needed for essentials like rent, bills, or groceries.
Age Verification
All users must be 18 years of age or older to access online pokies in New Zealand. If you are under 18, you are legally prohibited from gambling. We take age verification seriously and reserve the right to request proof of identity.
Warning Signs of Problem Gambling
If you recognize any of the following behaviors in yourself or someone else, it may indicate a gambling problem:
- Chasing losses by gambling more to try to win back money
- Hiding gambling activity or lying about the amount spent
- Feeling anxious or irritable when unable to gamble
- Gambling to escape problems, stress, or negative emotions
- Increasing the amount wagered to maintain excitement
- Neglecting work, school, family, or social responsibilities due to gambling
- Borrowing money or using credit to fund gambling
- Failed attempts to cut back or stop gambling
- Thinking constantly about gambling or past experiences
- Experiencing relationship, financial, or legal problems related to gambling
Self-Help Tools & Controls
Most responsible online pokies operators offer the following tools to help you manage your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Cap the maximum amount you're willing to lose in a set period
- Betting Limits: Restrict the stake amount per spin
- Reality Checks: Receive reminders at intervals about time spent and money wagered
- Cool-Off Period: Take a mandatory break from gambling for a set duration
- Self-Exclusion: Voluntarily exclude yourself from an operator for a specified period, preventing access to your account
Use these tools proactively to maintain control over your gambling activity.
Support & Help Organizations
If you or someone you know is struggling with problem gambling, confidential support is available:
New Zealand
- Gambling Helpline NZ: 0800 654 655 (free, 24/7) — www.gamblinghelpline.co.nz
- Problem Gambling Foundation: www.pgf.nz
International Support Resources
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK Self-Exclusion): www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org
If You Need Help
Seeking help is a sign of strength, not weakness. If gambling is causing harm to your life, finances, or relationships, please reach out immediately. The support organizations listed above are confidential, free, and staffed by trained professionals who understand problem gambling.
You can also speak with your doctor, counselor, or a trusted friend or family member for additional support.
Remember: You are not alone, and help is available.